Returns & Exchanges
At Cape Cod Polish Company, Inc., we stand behind the quality of our metal polishing products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we will gladly accept returns for a full refund of the purchase price.
Initiate Your Return
Contact our customer service team via email or phone within 30 days of receipt to provide your order number and the reason for your return.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring that all polish tins and cloths are securely sealed to prevent damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
Receive Your Refund
Once our warehouse receives and inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing